White Label Support Services
White-Label Support Services
Our White-Label Support Services lets you rebrand our support services and resell it to your customers with ease.
Small to Medium size software companies often lack the resources to offer 24x7 support to their clients. Larger companies may want to dedicate their resources to their core competencies and have their software supported properly. The Opsway White Label support program offers a cost effective, 24x7 support option for software companies of all sizes.
Focus on selling your core services and hosting solutions and rest easy knowing that the Opsway team is answering your support tickets and support phone calls as your company representatives, 24x7.
Our Support System offers the following features.
- Unlimited Quantity of Projects and Domains, so your customers will have unique support services
- Configurable Mailing Rules, you can determine who receives email based on each request
- Configurable Email Templates, you can add your logo, customize colours etc.
- Monthly Reports specially prepared for your customer
- Help Desk Support with tickets, so any email answer from your customer or your employee automatically creates an update in our support system
- Integration with your bug tracking system